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A calltaker using Smart911. The Smart911 screen as seen by dispatchers. Real-World Use Cases Missing child: With Smart911, the 9-1-1 operator can see a high-quality photo of the missing child, issue an Amber Alert, and forward the photo to feld offcers immediately after the call. A map of the child���s last known location is included. Confused or disabled caller: With Smart911, the 9-1-1 operator can view the medical profle of a confused or disabled caller. If an Alzheimer���s sufferer cannot remember his/her home address or an Asthma sufferer is unable to speak, the 9-1-1 center will still be able to effectively dispatch help. Deaf or hard-of-hearing caller: Over 20 million Americans are hard-of-hearing. For these people and anyone else who may have trouble communicating with a 9-1-1 dispatcher over the phone, Smart911 offers an innovative way to both preload data and communicate via SMS. Severe Allergies With Smart911, anytime you dial 9-1-1 the operator will see your name, allergy, and current location on screen. Even if you���re unable to speak, EMS will be dispatched to your location with an EpiPen in hand. LaO Post your comments on this story by visiting www.lawandordermag.com Click on EInfo at - www.lawandordermag.com reader service #13 www.lawandordermag.com 19