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ToC FEBRUARY 2013 Table of Contents FOCUS COMMUNICATIONS AND FACILITIES 40I State of the Art: Dispatch Furnishings Employee comfort and safety is important in retaining competent and reliable employees. Work spaces that minimize repetitive stress injuries and maximize comfort improve the quality and quantity of work done. By Kathy Marks 46I Dispatch Systems��� Two Case Studies Law enforcement agencies that expand or build a new facility have many purchases to consider, including whether to stay with their existing RMS and dispatch systems. By Kathy Marks 48I The Modern Police Evidence Room Well-maintained, well-documented, and orderly evidence rooms have helped put and keep dangerous criminals in prison. By Kathy Marks SPECIAL REPORT COP GEAR 54I CO-PUBLISHERS Henry Kingwill henry@hendonpub.com Peter Kingwill pete@hendonpub.com A first-hand look at the newest firearms on display at the 2013 SHOT Show in Las Vegas. By Steve Tracy MANAGING EDITOR Jennifer Gavigan jgavigan@hendonpub.com The Latest Firearms from the 2013 SHOT Show 62I What���s New in Lightbars? Today���s lightbars offer options to increase both driver and public safety. Take a look at the latest products from the lightbar industry���s leaders. By Stephenie Slahor FEATURE 68I Managing Successful K9 Teams Learn what the criteria are for a successful K9 program. By Steve Dunham By Ed Sanow 12 I Discipline By Steve Albrecht 14 I Just Handed Down By Randy Means and Pam McDonald EDITORIAL DIRECTOR Ed Sanow esanow@hendonpub.com CONTRIBUTING EDITORS Steve Albrecht, Cara Donlon-Cotton, Susan Geoghegan, Pam McDonald, Randy Means, Stephenie Slahor, Jim Weiss, Tom Wetzel, Greg Taylor GRAPHIC DESIGNER Carl Walanski cwalanski@hendonpub.com PRODUCTION MANAGER Marina Rus mrus@hendonpub.com TRADE SHOW DIRECTOR Lisa McDade lmcdade@hendonpub.com DIRECTOR OF INTERACTIVE MEDIA Kathryn Murnik kmurnik@hendonpub.com REPRINT INFORMATION Pete Kingwill (800) 843-9764 x23 pete@hendonpub.com ADVERTISING CONTACT INFORMATION ASSOCIATE PUBLISHER Kirk Moen (800) 843-9764 x26 Mobile: 608-770-6364 kmoen@hendonpub.com INSIDE SALES Dee Gianetto (303) 952-9742 dgianetto@hendonpub.com FOR SUBSCRIPTIONS CALL 888-329-0770 or e-mail: law&ordermag;@halldata.com DEPARTMENTS 06 I On the Job CORPORATE HEADQUARTERS Hendon Media Group 130 Waukegan Road / Suite 202 Deerfield, IL 60015 p: 800-843-9764 f: 847-444-3333 www.hendonpub.com INTERNATIONAL SUBSCRIPTIONS 847-763-9533 18 I Mission Critical Systems By Jennifer Gavigan 76 I Fleet Management By Brad Brewer 80 I Product Spotlight By Jim Weiss & Mickey Davis LAW AND ORDER USPS 079-430 ISSN 0023-9195 is published monthly by Hendon Media Group, 130 Waukegan Road, Deerfield, IL 60015 (847) 444-3300. Subscription price for one year $24.95, two years $39.95 and three years $55.00. Periodicals postage paid at Deerfield, IL and additional mailing offices. POSTMASTER, send change of address to LAW AND ORDER, P.O. Box 2084, Skokie, IL 60076. Subscribers send address changes (Form 3579) to LAW AND ORDER, P.O. Box 2084, Skokie, IL 60076. For subscription information only, call (888) 329-0770. This entire issue is copyrighted by LAW and ORDER magazine. Please Recycle This Magazine. Remove inserts before recycling. 4 LAW and ORDER I February 2013