Law and Order

JUL 2013

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FOCUS CODY Systems & WDFW Officer Chris Zuchlewski & Field Training Officer Mike McQuoid the next offcer interact with an individual involved in that incident and helps WDFW management better understand and communicate how the department is fulflling its mission. "Now every incident gets an incident report in our CODY system," said WDFW Project Manager Garret Ward. "Everything is tracked and accessible to all offcers." "When we're asked by another law enforcement agency 'What do you know about this person?' we can get them the answer right away," Detective Hahn explained. Phasing the Project Leads to Early Win WDFW decided to implement the new system in phases, rather than the more common "big bang" approach in which all modules are rolled out at one time. CODY Desktop and CODY Express are the key modules included in Phase 1 of WFDW's implementation of a comprehensive public safety system. Phasing 22 LAW and ORDER I July 2013 allowed WDFW to spread the cost of the public safety system over multiple budget periods. It also delivered high-value mobile functionality to the feld sooner and produced an early success that has helped build credibility, both internally and externally. Finally, the phased approach helped both the project team and users ease into learning the new system's full capabilities. The cornerstone Phase 2 module— CODY Dispatch™, a computer-aided dispatch (CAD) solution—was just deployed earlier this year. The dispatch product is used primarily by communications offcers in the department's new WILDCOMM dispatch center. Communications offcers using CODY Dispatch are able to communicate silently and securely with offcers using CODY Express and add an incident record to CODY Desktop automatically from any call. They are also able to visualize agency activity statewide with the addition of GIS mapping software on the statewide net- work. As part of a fully integrated public safety system, all of these modules use a common master database. Information on a person or incident, for example, can be entered once and shared everywhere, including at the point of call entry for a dispatcher, making calls faster, more effcient, and more accurate. Data Integration and Exchange Delivers More Information More Quickly If criminal justice and licensing information was already available electronically in another system, WDFW wanted to make it available to offcers directly through the mobile client, saving the time previously spent accessing a separate system or rekeying data to get that information. In some cases, this meant integrating that external information directly into CODY, and, in others, it required building a real-time interface to that system for users.

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