Law and Order

MAY 2012

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Shows finished e-ticket. Workflow and Approvals – Once a warning or traffic ticket is completed within the ReportBeam system, it is automati- cally transmitted to the agency's back-end database. Through a Web-based interface, supervisors are able to search for doc- uments by ticket number, name, location or any other data field within the document. The ReportBeam system not only makes the desired data available instantly, it also makes it easy to identify and locate related forms/documents. Reporting – In addition to the Workflow & Approvals™ module, ReportBeam provides supervisors (and other au- thorized personnel) the ability to create unlimited dynamic reports. Every data field within every document completed in the ReportBeam™ system can be queried. ReportBeam provides a powerful Reporting™ wizard ca- pable of creating unlimited ad-hoc (customized) reports, and establishing standardized reports that are utilized repeat- edly by agency personnel. Users simply select the applicable timeframe and data elements, and instant access is provided to reports regarding incident locations, statistical trends, of- ficer activity, etc. ReportBeam also provides the ability to drill down into specific data elements and report variables. Data-mapping – In addition to the traditional charts and graphs provided with the Reporting module, ReportBeam includes complete Geospatial / Data-Mapping analysis ca- pabilities. The Geospatial Analysis™ module enables users to display all of the data points (within a report) on an aerial map of the identified location. The ability to view report data on a map provides a graphical view of trouble / problem areas where incidents continue to occur. Online Access – In addition to providing access to agency personnel, selected documents / forms can also be made available to the public with the ReportBeam eCommerce™ module. Providing copies of crash reports to involved parties, insurance companies and lawyers has always been a strain on an agency's Records Department. The ReportBeam™ solution enables agencies to provide (or sell) these documents / forms to the public through a secure Internet portal. Training The training for officers is relatively short. The Cook County Clerk's Office provided the training for supervisors as well as select officers. The training program was developed as a train- Depicts e-ticket being printed. the-trainer program, whereas officers trained by the Clerk's Office, would train their fellow officers. Within two weeks, the training for all department officers and clerks was complete, the hardware and software testing was complete, and the sys- tem was operational on the street. South Barrington Officer Jason Axelrod was one of the of- ficers who underwent the three-hour training block. Included in the session was a hands-on training segment wherein each officer was required to create several mock tickets. The E- Ticketing software has built-in fail-safes, as the software will not allow a ticket to be printed that has incomplete informa- tion. Each required field is highlighted in red, to identity to the officer that it's a mandatory field. This feature alone gives the officer additional confidence when using the new system. The use of this new system virtually cuts the time needed to issue a traffic ticket in half. There is less time for the violator to escalate his behavior toward the officer, and a reduction in ex- posure of the officer's vehicle being struck by another vehicle. In addition, Axelrod has observed that many of those receiv- ing tickets have appreciated the fact they could be on their way considerably faster than with traditional methods. This is especially true in the case of an officer issuing multiple tickets. Writing the Ticket At the beginning of the shift, each officer will sign into the E- Ticket software with his / her own username and password. Each officer's account maintains his / her name, badge num- ber, electronic signature and court information. This allows the officer to go between cars or computers, and allows his / her information to follow him / her without re-entry. www.lawandordermag.com 59

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