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FOCUS: INTEROPERABILITY & DATA SHARING 4. Tiburon Inc. www.tiburoninc.com Established in 1980, Tiburon Inc. is a lead- ing provider of automated public safety and security solutions to meet the de- manding needs of police, fire and rescue, and corrections agencies. For day-to-day operations and mission critical situations, Tiburon offers fully integrated solutions for CAD, RMS, mobile data and commu- nications, field reporting, and corrections management. The TiburonCONNECT Integration Platform allows public safety agencies to optimize response through real-time access to up-to-date informa- tion across departments, jurisdictions and technologies. With TiburonCONNECT's integration platform, agencies can leverage their ex- isting capital investments and maximize third-party and legacy system invest- ments. The system's replicable adaptor model provides seamless integration, eliminating the costs connected with extensive customized integrations. Sys- tem-related health issues are proactively communicated via in-house IT support access to an intuitive, Web-based mainte- nance administrative dashboard, reduc- ing trouble ticket inquiries and expediting problem resolution. TiburonCONNECT is a cost-effective Data Share & Secure Clouds 4. solution that allows all systems to auto- matically capture and preserve critical system interactions in the event of offi- cial audits and other inquiries. Adhering to the National Information Exchange Model (NIEM) and Global Justice In- formation Sharing Initiative Justice Ref- erence Architecture (JRA) standards, TiburonCONNECT helps public safety agencies to seamlessly share real-time information without having to rebuild existing technology systems. In 2010, Tiburon and Arlington County, VEHICLE IMMOBILIZERS ! 1958) ! ! ! ! Prevent 9/--1 ,)2).- &6- #/034 " $-50-6 &$ " % Va. partnered with neighboring counties and third-party providers to de- velop a CAD-to-CAD solution to reduce emergency response times. This CAD-to-CAD integration was built in conjunction with the City of Alexandria and Fairfax County and their respective CAD vendors to create a best-practice model for multi-agency, multi-jurisdictional interoperability. The Metropolitan Washington CALL FOR CATALOG ' & : # FAX TOLL FREE 6-580+-6 2070+4 +42 : 9-*607- 2070+4 +42 "#!& ( % &$ & % ! ! Council of Governments estab- lished the NCR Interoperability Pro- gram in 2005, with CAD-to-CAD as one of its key data exchanges. This required the development of a Data Exchange Hub to provide secure, streamlined data sharing among NCR jurisdictions and other gov- erning bodies and users. The new CAD-to-CAD solution Click on EInfo at - www.lawandordermag.com reader service #17 provides a Command and Control console that gives agencies opera- tional status of each jurisdiction, a CAD-to-CAD portal that connects 28 LAW and ORDER I July 2012 participants to incident reporting and stan- dard operating procedures, and allows dis- patchers to monitor real-time unit status updates. Replacing manual call handling with Tiburon's CAD-to-CAD functional- ity, based on TiburonCONNECT, stan- dardized the way the county connected to disparate CADs, resulting in a mutual-aid response time reduction of an average of two minutes and four seconds. John Crawford, Commander of the county's Emergency Communications Center, said "CAD-to-CAD gives the dis- patcher instant awareness of what is avail- able and the ability to request a mutual-aid resource from a neighboring jurisdiction. Dispatchers constantly know the statuses of local and mutual-aid units as those units are either dispatched, en route, or on scene at an incident." "Arlington County is to be congratu- lated for their part in this forward-look- ing and now award-winning project," commented Michael Bealmear, Tiburon's CEO. "Tiburon has been a long-time sup- porter of data-sharing and CAD interop- erability since our earliest involvement in the IJIS Institute and our subsequent support of the related NIEM standard. A project like this depends on the collabora- tion and cooperation of many public and private entities and we're glad to have played our part." Susan Geoghegan is a freelance writer living in Naples, Fla. She can be reached at sgeofl@embarqmail.com. LaO Post your comments on this story by visiting www.lawandordermag.com