Law and Order

JUL 2012

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I just read about power of seizure?" – "Who should I interview first and what questions should I start with?" The RTOC Investigative Co- ordinator can answer these questions and provide frontline officers with the confidence to properly manage calls-for-service. The Investigative Coordinators also provide support to the Duty Inspectors in reviewing and approving search warrants. Prior to the RTOC, these warrants were reviewed exclusively by the Inspectors, who were also tasked with managing the street. The Investigative Coordinators review the warrants to ensure their viability and the RTOC Legal Counsel can answer any questions regarding legal fortitude. Perhaps the biggest obstacle the RTOC continues to face, more than two years after opening its doors, is related to infor- mation-sharing. While the role of the Center is to act as an infor- mation-sharing and intelligence hub for the Service, two-way communication is required for it to be truly successful in support- ing frontline response. While many efforts have been made to cor- rect this communication failure, more effort is needed. Successes need to be better advertised, and more education and training are required. Accountability must also be emphasized. Given the RTOC was essentially developed without a budget, it has thus far had to make do with the "legacy technology" CPS has had in place for many years. Plans are underway for enhance- ment of the Service's technological infrastructure; vendors and products have been explored and a proof of concept is currently in development. Some of the requirements identified for the Service in general and the RTOC specifically include data integration, data clean- ing and entity reconciliation; multi-database, enterprise search (i.e., Google-style search); automated business intelligence and predictive analytics tools; integration of social media and open source monitoring into the daily function of the Center; License Plate Recognition (LPR) real-time monitoring tool. Other future projects include access to more closed-circuit camera systems, including both public and private; and devel- opment of a provincial RMS (known as API3 – Alberta Police Integrated Information Initiative), which will be used for prov- ince-wide information-gathering and sharing in the RTOC. While the RTOC has had its share of challenges in its first two years, the benefits of having the Center far outweigh the issues. Lisa Schultz has been a civilian member of the Calgary Police Service (CPS) in Calgary, Canada for 15 years. She is currently the Manager of Analytical Resources with the Real-Time Operations Center (RTOC). Schultz was part of the Planning Team for the Center. LaO Post your comments on this story by visiting www.lawandordermag.com Philips Digital Pocket Memo – Tailor-made for dictation From the no. 1 in professional dictation A dedicated tool for dictating professionals. Philips enhanced its Pocket Memo 9600 series dictation recorders and SpeechExec Software to perfectly fit and exceed highest security standards. www.philips.com/dictation - www.twitter.com/philips_speech Click on EInfo at - www.lawandordermag.com reader service #12 www.lawandordermag.com 41

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